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  READING  

20. Work

IELTS Reading Test

Reading Passage:

How Technology Is Reshaping Our Professional Lives


The past half-century has seen huge shifts in the way we work, primarily driven by rapid advancements in technology. These advancements have brought about changes that are now deeply ingrained in our lives, and have greatly altered the traditional ways of working.


In the 1970s, work generally involved a lot more physical activity. Factories were reliant on significant amounts of manual work, while white collar workers also did most of their activities in the physical world, with information stored on paper in files, and businesses heavily reliant on the postal system for the transfer of information.  The advent of personal computers in the late '70s and '80s, however, sparked the beginning of large scale changes. Suddenly, people had a tool that could perform complex calculations, store vast amounts of information, and automate routine tasks. This marked the beginning of the digital revolution, and all of the changes that followed.


The invention of the Internet in the late 20th century further pushed these boundaries. Email replaced conventional mail, and this new technology allowed for instant communication and file transfers regardless of geographical barriers and time zones. Search engines like Google gave us access to a vast pool of information at our fingertips, reducing dependence on physical libraries and archives.


The beginning of the 21st century has welcomed in an era dominated by mobile technology. With smartphones and tablets found everywhere, work is no longer confined to an office or a desk. 

Working remotely, once an exception, has increasingly been becoming the norm, at least during part of the work-week. This not only offers flexibility but also opens doors to global opportunities, with companies and freelancers more easily able to accept jobs from different countries and even continents.


Another significant impact of technology on work is seen through the rise of automation and artificial intelligence (AI). These technologies have made it possible to automate routine tasks, increasing efficiency and accuracy. As AI’s improve and develop, they will potentially be able to take on a large part of the workload in the service sector, at a fraction of the current cost. At the same time, robots will be able to carry out increasingly complex and varied manual tasks. It may only be decades before we’ll see construction robots that can lay bricks, carry cement, and put in a roof, all at super-human speed.


On the flip side, there are large and well-founded concerns about the job losses that will be caused by machines replacing humans in all these roles. Future governments may have to grapple with large-scale layoffs, and solutions such as a universal basic income, which provides people with an income whether or not they work, need to be found. Others, however, argue that technological advances ultimately lead to new opportunities and more rewarding jobs in previously unthought of areas emerging to take the place of the manual work taken by robots and AI.


In fact, technology has already led to the creation of entirely new industries and jobs that were unimaginable 50 years ago. The digital economy has given birth to roles like app developers, data scientists, and digital marketers. Simultaneously, traditional jobs have evolved as well; teachers now use digital tools for instruction while doctors use telemedicine for remote patient care. Nonetheless, these technological developments come with their own set of challenges. Issues such as cybersecurity threats, privacy concerns, the digital divide (inequitable access to technology), and a worsening work-life balance due to constant connectivity are some potential drawbacks that need to be addressed.


Despite these challenges, it's undeniable that technology has irreversibly transformed our work lives for the better. As we move forward into this digital age, businesses and individuals alike must continue to adapt to these changes to stay relevant and productive. As we stand on the cusp of further technological breakthroughs such as quantum computing and advanced AI applications, one can only imagine what the workplace will look like another fifty years from now.

Questions 1-5

Do the following statements agree with the information given in the reading passage?


Choose:

TRUE  If the statement agrees with the information

FALSE  If the statement contradicts the information

NOT GIVEN If there is no information on this


1. Technological advances have become a part of daily life.

2. In the past office work involved more physical activity.

3. At first, email was restricted by borders between countries.

4. Many companies now prefer employees to work from home a few times per week.

5. In the future, robotics will mainly be used for simple routine tasks.



Questions 6-10

Choose the correct letter, A, B, C or D.


6. What major technological advancement marked the beginning of the digital revolution in the late 20th century?

A. The invention of the Internet

B. The introduction of personal computers

C. The development of smartphones

D. The creation of search engines


7. What impact did the invention of the Internet have on communication and information access?

A. It lowered the need for physical libraries and archives.

B. It led to the rise of automation and artificial intelligence.

C. It allowed people to travel more freely.

D. It replaced personal computers with smartphones.


8. Which technological advancement is mentioned as potentially causing large-scale unemployment in the future?

A. The development of smartphones

B. The rise of automation and artificial intelligence

C. The introduction of personal computers

D. The creation of the Internet


9. What is universal basic income?

A. Large scale unemployment caused by automation and artificial intelligence taking jobs.

B. A policy of restricting the use of artificial intelligence in order to protect jobs.

C. A social welfare proposal in which all citizens in a country receive a guaranteed income.

D. A tax on the wealthy to help fund benefits for the unemployed.


10. What is one of the challenges mentioned in the text that accompanies the benefits of technological developments in the workplace?

A) Increased work pressure

B) Decreased access to technology

C) Reduced efficiency in routine tasks

D) Limited opportunities for global work

Reading Answer Key:

1. True, 2. True, 3. False, 4. Not Given, 5. False, 6. B, 7. A, 8. B, 9. C, 10. A

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