General Training Writing Task 1
WRITING
Formal Letters
2. Complaint Letter (Formal)
You went for dinner at a local restaurant but the meal was disappointing. You would like to complain to the restaurant manager.
Write a letter to the manager. In your letter:
explain why you decided to eat at the restaurant
describe the problems
say what you would like the manager to do
5. Letter to Editor (Formal)
Your city government wants to turn the city centre into a pedestrian only area. You have decided to write a letter to your local newspaper editor.
In your letter you should say:
why you are writing
if you agree or disagree with the government’s decision
why it is a good/ bad idea for the city
12. Complaint Letter (Formal)
You are worried about an environmental issue in the area where you live. Write a letter to the local authorities expressing your concerns and suggesting possible solutions.
You should:
clearly describe the environmental problem you observed
explain why this issue is important
suggest specific actions that could be taken to address the problem
13. Letter to Event Organiser (Formal)
You recently attended a business conference in a foreign country. Write a letter to the organiser of the conference.
In your letter:
thank them for organising the event.
say what you liked about the conference
provide feedback on any improvements that could be made
14. Reporting Problem Letter (Formal)
You recently purchased a mobile phone, but you are experiencing some issues with it. Write a letter to the customer service department of the company from which you bought the phone.
In your letter:
describe the problem with the mobile phone
explain how this issue is affecting you
ask the company to fix the problem
18. Complaint Letter (Formal)
You are doing a language course in a foreign country. Your accommodation was organised by the course provider. There is a major problem with the accommodation. Write a letter to the course provider.
You should:
say what the problem is
describe the accommodation you were expecting
ask the course provider to solve the problem